Tap on the “ Software” option and then on the “ Software Update” option.Scrolling down to the bottom and clicking on the “About Device” option Inside the settings, tap on the “ Software Update” or on the “ About Device” option for older models.Dragging down the notification panel and tapping on the “Settings” icon Drag down the notification panel and tap on the “ Settings” icon. Therefore, in this step, we will check to see if any update is available to fix the software problem. There were many instances where the Android software provided by the Samsung wasn’t properly configured and it malfunctioned due to which the fingerprint sensor was not working.
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